Frequently asked questions
What does this website do?
It processes supported Instagram post, reel and video URLs and, when media can be retrieved, displays available download options.
Do I need to sign in?
No. The basic tool is designed to work without requiring you to create an account on this website.
Can I use it on a phone?
Yes. The website is responsive and can be used from modern mobile browsers, tablets and desktop computers.
Why didn't my link work?
A link may fail if the URL is not supported, the content is private or unavailable, Instagram changes its response format, or a temporary network limitation occurs.
Can I download private content?
No. The tool is not intended to bypass privacy controls or access content that you are not authorized to access.
Where does the downloaded content come from?
The downloader retrieves media associated with the supported URL through its existing processing flow. We do not claim ownership of third-party content.
Is Instagram affiliated with this website?
No. This is an independent service and is not officially affiliated with Instagram or Meta.
How can I report a problem?
Use the Contact Us page to reach the site team.